Privacy Policy

Introduction

At https://denver-biofeedback-therapy.denvermentalhealthcare.com, we, Denver Biofeedback Therapy (referred to as ‘we’, ‘us’, or ‘the Company’), are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, and any other digital services provided by Denver Biofeedback Therapy. However, please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies governing data collection and use.

Processing Activities

Our Privacy Policy guides how we interact with you in the following scenarios:

Using our applications and services as an authorized user.
Visiting our website(s) linked to this Privacy Statement.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information, including:

Account Information: Details related to your user account creation and management, like login credentials and profile preferences.
Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details or investment portfolios if you choose to share them.
Purchase Information: Records of products or services purchased from us, including order history and transaction details.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can be used for tracking purposes (with your consent).
Location Data: Information about your physical location when you interact with our location-based services or provide consent for tracking.
Feedback: Any comments, reviews, or responses you share with us, which may include personal details.
Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms.
Product Information: Details about products or services of interest that you provide to us.

We obtain this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers who assist in data collection.

Cookies

Denver Biofeedback Therapy uses cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your device that serve different functions:

Strictly Necessary: These ensure basic functionalities of our website, such as secure login.
Preference: They remember user preferences, like language settings or display options.
Analytics: Used to gather insights about how visitors interact with our site, helping us improve its performance and usability.

Users have the option to manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data.

Security Measures

The Company has implemented robust security protocols to safeguard your personal information:

Employing encryption methods during data transmission and storage.
Utilizing secure third-party processing services to handle sensitive transactions.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

Denver Biofeedback Therapy does not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your data and its use details.
Correction or rectification of inaccurate information.
Erasure (or ‘right to be forgotten’) under certain circumstances.
Restriction on processing your data in specific cases.
Portability of data, allowing you to move it from one service to another.
Objection to the processing of your data for specific purposes.
Non-discrimination in our services based on certain personal characteristics.
The right to file appeals or complaints with relevant privacy authorities.
Withdrawal of consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact our Data Privacy Team via the details provided below. We will respond to your request as quickly as possible and within applicable legal timeframes.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions related to privacy, data management, unsubscribing from communications, or if you have specific data-related requests, please contact us:

Email: [email protected]
Mailing Address: [Provide address]

We value your trust in our privacy practices and are committed to protecting your personal information.